British entrepreneur and founder of Pall Mall Barbers, Richard Marshall, has been awarded an MBE in the King’s New Year Honours List for Services to International Trade, Mentoring and to People with Dyslexia.
Marshall’s journey is one of the most extraordinary transformations in modern British barbering. Diagnosed with severe dyslexia at the age of five, Marshall struggled to read, write, spell his own name and complete basic tasks such as filling out cheques, for first 10 years of running his business. Undiagnosed ADHD emerged later in life. Expelled from school at 15 with no formal qualifications, navigating entrepreneurship through resilience, observation, and alternative learning methods. Yet he went on to build one of the world’s oldest barbershop brands into a global enterprise with locations in London and New York.
Despite these barriers, Marshall rebuilt his life through practical learning, mentorship, and relentless perseverance — becoming one of the UK’s most respected figures in the men’s grooming, hairdressing, small business and exports sectors.
His work reached national prominence when Prime Minister Rishi Sunak referenced Richard’s story live on television, highlighting his resilience and contribution to British entrepreneurship.
Marshall now advises the UK Government as a member of the Small Business Growth Council, shaping the national agenda for the 5.6 million small businesses that power the UK economy.
Richard says, “I’m overwhelmed to receive an MBE from the King. I hope my story and journey demonstrates that it really is possible to overcome the most difficult of challenges. It’s not easy, and so I focused on a different direction and just grabbed every opportunity with both hands and made sure I learnt everything I could from other businesspeople. And now I like to share my knowledge and expertise with others, showing parents, employers and teachers that having dyslexia and/or being neurodivergent does not mean a restricted future. It’s important to instil ‘can-do’ confidence.”
Richard’s upcoming autobiography will further explore his powerful journey—from classroom humiliation and illiteracy to speaking on global stages, advising ministers inside 10 Downing Street, and leading a heritage brand now celebrating 130 years. The book will provide a blueprint for others, highlighting the potential of social mobility. The release of the book will coincide with the relaunch of the Pall Mall signature men’s grooming product collection.
Kevin Hollinrake MP, Chairman of the Conservative Party and Shadow Minister without Portfolio, said:
“That’s marvellous news — so well deserved. I’m absolutely delighted to see Richard recognised with an MBE. This honour is richly deserved. Richard is a standout example of British entrepreneurship at its best, building successful international businesses while giving back through mentoring and championing people with dyslexia. During my time as Business Minister, I saw first-hand his commitment to small businesses and to helping others succeed. This recognition reflects not just commercial success, but real service to others. Huge congratulations to him and his family.”
Millie Kendall OBE, CEO of the British Beauty Council, said:
“Richard absolutely deserves this honour. He has worked tirelessly with government for many years, helping to raise the profile of the hair and beauty sector and demonstrating the immense value it brings to the UK economy. His contribution has been instrumental in showing policymakers what our industry delivers now — and what it could deliver with stronger, continued government support. Richard is also a powerful ambassador for British business on the global stage, particularly in the United States. His dedication, influence and passion for championing our sector make this recognition incredibly well-deserved.”
Caroline Larissey, Chief Executive of the NHBF, said:
“Richard’s contribution as an NHBF Board Member has been outstanding. He brings deep expertise, commercial understanding and an authentic connection to a sector with a notably high percentage of neurodivergent and dyslexic individuals. His insight has directly shaped how we communicate with and support our Members, ensuring our messaging is more accessible, inclusive and representative of the realities many face. Richard’s leadership and advocacy have helped drive meaningful change within the industry, and we are delighted to see him recognised with this honour.”